Invite your team

Heroes PMS is built for teamwork: front desk, housekeeping, manager, accountant — each with their own scope. Here's how to set up your crew.

Invite a new member

Open Team → + Invite. Fill in:

• Email address of the teammate (receives the activation link)
• Full name
• Role — controls which sections appear in their sidebar

An invitation email is sent immediately. The member sets their password and lands on the active property.

Understanding roles

Heroes ships 4 ready-to-use roles:

• Manager: full access except billing
• Front desk: reservations, planning, messaging, invoices
• Housekeeping: today's tasks and room planning only
• Maintenance: maintenance tickets and room photos

Customise permissions

If the default roles don't fit your case, open Roles → Configure permissions. You'll see a matrix: each row is a role, each column is a page. Tick/untick to fine-tune.

Suspend or remove a member

From the team list, click the three-dot menu → Disable (revokes access but keeps history) or Remove (permanent delete). Tasks already assigned stay visible but flagged "former member".